Shipping policy

Last updated: October 11, 2026

Thank you for shopping with Southside Syndicate. This policy explains how we ship your order, what it costs, and what to expect after purchase.

Order Processing

Southside Syndicate products are made to order. Please allow approximately 2–3 business days for processing and fulfillment, excluding weekends and holidays.

Once your order ships, you’ll receive a confirmation email with tracking information when available.

Shipping Methods & Delivery Times

Standard U.S. shipping generally takes 2–5 business days after your order ships.

International shipping generally takes 10–30 business days after your order ships.

Delivery times are estimates and may be affected by carrier delays, weather, customs, or other events outside our control.

Shipping Costs

Standard U.S. shipping is $4.99.

Orders of $100 or more qualify for free standard U.S. shipping. The $100 threshold is based on the merchandise subtotal before taxes and shipping.

International shipping rates are calculated at checkout based on destination.

Order Tracking

Once your order ships, we’ll send a confirmation email with tracking information when available. Tracking updates may take some time to appear after shipment.

Shipping Destinations

We ship within the United States and to available international destinations shown at checkout.

International orders may be subject to customs duties, import taxes, fees, or customs delays. Any charges collected at checkout will be shown before you complete your purchase.

Address Accuracy

Please review your shipping address carefully before placing your order.

If you need to make a correction, contact us as soon as possible. Changes cannot be guaranteed once production has begun.

Lost, Damaged, or Delayed Packages

If your package is lost, damaged, or significantly delayed, contact us at support@southsidesyndicate.shop with your order number.

We’ll review the issue and work with the applicable shipping and fulfillment providers toward a resolution.

Order Changes & Cancellations

Cancellation or change requests must be submitted as soon as possible.

Orders may be cancelled or changed before production begins. Once an order enters production or ships, we may no longer be able to modify or cancel it.