Privacy policy
Last updated: October 11, 2026
Southside Syndicate operates this website and online store, including the related products, services, content, and features we provide (the “Services”).
Our store is powered by Shopify. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, make a purchase, create an account, subscribe to communications, or otherwise interact with us.
By using our Services, you acknowledge the practices described in this Privacy Policy.
Personal Information We Collect
Depending on how you interact with Southside Syndicate, we may collect:
- Contact information, including your name, email address, phone number, billing address, and shipping address
- Order and transaction information, including products purchased, cart activity, returns, refunds, and cancellations
- Payment information, which may include payment method and transaction details processed through Shopify and its payment providers
- Account information, including login details, preferences, and account settings
- Customer communications, including messages sent to our support team
- Device and technical information, including IP address, browser, device, and network information
- Usage information, including how you interact with our website and Services
The Shopify template includes these same categories of contact, financial, account, transaction, communication, device, and usage data. Pasted markdown
How We Collect Information
We may collect personal information:
- Directly from you when you place an order, create an account, contact us, or subscribe to communications
- Automatically when you use our website, including through cookies and similar technologies
- From Shopify and other service providers that help us operate our business
- From advertising, analytics, marketing, and other business partners where permitted by law
How We Use Your Information
We may use your personal information to:
Provide and Fulfill Our Services
This includes processing payments, fulfilling orders, arranging shipping, handling customer support, processing approved refunds or replacements, maintaining accounts, and communicating about your purchases.
Marketing and Advertising
We may use your information to send promotional emails, communicate about new products or offers, and provide advertising that may be relevant to you.
You can unsubscribe from promotional emails at any time using the unsubscribe option included in our emails.
Security and Fraud Prevention
We may use information to detect, investigate, and prevent fraud, unauthorized transactions, malicious activity, or other security risks.
Customer Communication
We use your information to respond to questions, provide support, and communicate with you regarding your account or orders.
Legal and Business Requirements
We may use information where necessary to comply with applicable laws, respond to lawful requests, enforce our policies, or protect our rights and the rights of others.
These uses are consistent with Shopify’s template, which covers fulfillment, marketing, security, communications, and legal purposes. Pasted markdown
How We Share Personal Information
We may share personal information with third parties when necessary to operate our business, including:
- Shopify, which hosts and supports our online store
- Payment processors
- Fulfillment and shipping providers
- Customer support and technology providers
- Analytics and advertising providers
- Business and marketing partners
- Government authorities or other parties where disclosure is required by law
We may also disclose information in connection with a business transaction such as a merger, acquisition, restructuring, or sale of the business.
We do not disclose personal information except as described in this Privacy Policy or otherwise permitted or required by law.
Relationship with Shopify
Our Services are hosted by Shopify.
Shopify collects and processes certain personal information relating to your access to and use of our store so that it can provide and improve its services.
Information you submit through our store may therefore be transmitted to Shopify and other service providers, including providers located outside the country where you live.
Shopify may also process information relating to interactions across Shopify-powered stores for certain features, advertising, security, and service improvements as described in Shopify’s own privacy policies. Pasted markdown
Cookies and Similar Technologies
Our website and service providers may use cookies, pixels, and similar technologies to operate the website, remember preferences, understand website activity, improve our Services, and support advertising and analytics.
Depending on where you live, you may have the right to limit certain uses of cookies or personal information for targeted advertising.
Targeted Advertising and Data Sharing Choices
Depending on your location, you may have the right to opt out of certain uses of personal information for targeted advertising or activities legally considered a “sale” or “sharing” of personal information.
Where available, you can manage these preferences through the privacy or data-sharing options provided on our website.
The Shopify template currently includes a dedicated Southside Syndicate data-sharing opt-out page for this purpose. Pasted markdown
Third-Party Websites
Our website may contain links to third-party websites, services, or social media platforms.
Southside Syndicate is not responsible for the privacy or security practices of websites or services that we do not control.
We encourage you to review the privacy policies of any third-party services you use.
Children's Privacy
Our Services are not intended for children under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children where prohibited by law.
If you believe a child has provided us with personal information improperly, contact us so we can review and, where appropriate, delete the information.
Security and Retention
We take reasonable measures to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to provide our Services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
Depending on where you live, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request a copy of your personal information
- Opt out of certain targeted advertising or data-sharing activities
- Withdraw or manage marketing preferences
These rights may be subject to exceptions under applicable law.
We may need to verify your identity before processing certain requests.
The Shopify template provides these same core rights, including access, deletion, correction, portability, and opt-out rights. Pasted markdown
Marketing Communications
If you receive promotional emails from us, you may unsubscribe at any time using the unsubscribe link provided in the message.
Even if you unsubscribe from promotional communications, we may continue sending transactional or service-related communications, including order confirmations, shipping updates, or customer support messages.
International Transfers
Your information may be transferred, stored, or processed outside the country where you live, including through Shopify and other service providers.
Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.
Complaints
If you have concerns about how we handle your personal information, please contact us.
Depending on where you live, you may also have the right to submit a complaint to your local privacy or data protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, or legal requirements.
When we update this policy, we will revise the Last updated date shown above and provide any additional notice required by applicable law.
Contact Us
For questions about this Privacy Policy, our privacy practices, or your privacy rights, contact:
Southside Syndicate
support@southsidesyndicate.shop